Pendo Team2018-11-01T15:26:43-05:00

Pendo Team

Our Executive Team

We tried to spruce ourselves up a bit. We’re a pretty informal bunch. But as you may have seen or heard, we like to have fun. And this team is the leader of the pack. So let us ‘formally’ introduce you.


Mike’s a true entrepreneur—this is his third business venture—but he spent most of his pre-Pendo career in IT development and consulting. So yeah, he’s pretty smart. As most of the people who work here would say, nothing gets past him. (Not that we’ve ever tried to get anything past him, of course.) And a little hint: don’t expect him to brag about his success. Because he trains and trusts his staff, gives them the ball and lets them run with it. That’s the type of awesome boss he is.


Jeff has a crazy attention to detail. In fact, we were tempted to hide a punctuation mistake in his bio, just to see if he would notice. He also happens to be great at building company momentum, engaging his staff, networking and having a good time.

It’s probably the sales guy in him. Prior to starting Pendo, he worked in IT sales. Oh, and he also owned his own construction company (so this whole appraisal thing is a pretty natural fit.) So if you want to start a conversation with Jeff, start with that. Or ask a question about golf. Or traveling. Or traveling to play golf.

VP of Operations + Technology

John’s incredibly good with information technology and all things related to the appraisal process. He’s also incredibly good with words. So full disclosure, we’re a little nervous about him reading this bio.

Of course his way with words comes in handy when he’s dealing with clients and co-workers, because he’s super good at explaining things in a way people can really understand. We tried to get him to tell us how exactly the Kardashians got famous, but turns out he’s more of a Bob’s Burger kind of guy. Oh, and also, it turns out that his awesome explanation skills cover process and system needs, not the baffling world of reality TV.

John oversees our client success team and our network of appraisers. Or as we like to call them, a super lucky group of people.

VP of Quality + Compliance

Compliance is her middle name. Well, actually Rebecca is her middle name. But she is an expert on regulatory standards. After all, before she joined Pendo, Molly owned her own appraisal company. So you could say she knows a thing or million about the industry. She uses that knowledge to lead the team that reviews every appraisal and ensures there are no errors. And as if that wasn’t enough, she also serves as an appraisal expert/consult.

Molly puts us all to shame by working like a champ at the office, raising two boys (make that three, if you count the grown one she’s married to), AND running half marathons in her spare time. (That’s 13.1 miles. Of running.) But we love her anyway. And she claims that what she loves most about Pendo is the fun and cool people. And we didn’t even pay her to say that.

VP of Client Engagement

Zach was practically born with Pendo. One of the company’s most tenured employees. He happens to know a thing or two about our technology, compliance standards and appraisal process. But that focus was in the past. Now he’s taking names. Building client relationships. Driving sales opportunities. And ensuring our clients receive the same top-notch service they’ve come to expect over the years.

So, when he’s not touring the country and meeting with clients. You’ll find this pizza eating, cherry coke drinker binge watching movies or frequenting concert venues. And if you ask him about the concert, he’ll tell you he should have been on stage singing with the band. Needless to say, we’re super glad he chose us for his career and not singing.

VP of Finance + Human Resources

Kent is responsible for all things accounting and HR. His love for numbers and attention to detail is pretty dang spectacular. Let’s just say his math skills are on par with his golf game.

You should probably be nice to this fella. Or he just might put you on his ‘Blacklist’, which so happens to be his favorite movie. And trust us, he knows how to stand his ground. After all, he has 14 aunts and uncles just on his dad’s side. With that much family, it’s no wonder he has to rock out to AC/DC.

VP of Marketing

Alicia is responsible for all the branding, advertising, PR and all things marketing related. But that’s not to say she won’t help you if you have an interior design question (her ‘if-she-wasn’t-doing-marketing’ dream job). We have to say, we’re pretty thankful she decided to not pursue a career of making homes look good. Because it means she gets to make us look good instead. Alicia sees the big picture, and is stellar at developing ideas and solving problems (a skill that’s just as likely to have come from big-time corporate roles as it is from owning her own bridal salon and helping clients decide between satin or tulle.)

Alicia is a self-proclaimed lake bum. And if you happen to see her on the water, she’ll likely be there with her favorite people of all time—her two kids and husband. Want to get on Alicia’s good side? Pour her a glass of wine and talk about fashion. In exactly that order.